Cookies and Privacy Policy

How We Collect and Use Your Personal Information

What are personal data?

Personal data are any information that can identify an individual. Protecting this data is crucial for us. We strive for maximum transparency about the personal data we collect and how we process it in compliance with the EU General Data Protection Regulation (GDPR). Our website, "Zip & Zoom Rentals", is committed to safeguarding your personal data.

How we collect or obtain personal data

We collect or receive personal data from you via our website, contact forms, email communication, social media interactions, or third-party services (e.g., cookies used to understand how our website is accessed). Personal data may be provided directly by you, collected automatically through technologies, or obtained from third-party platforms. The legal basis for processing your data includes:

  1. Your explicit consent (e.g., when you subscribe to our newsletter).
  2. Legal obligations (e.g., processing required by law).
  3. Legitimate interests (e.g., to improve services, provided it does not override your privacy rights).

Purpose of personal data processing

Your personal data is processed for the following purposes:

  • To respond to inquiries or requests.
  • To inform you of services, products, or updates (e.g., newsletters).
  • To fulfill contractual obligations (e.g., rental agreements).
  • To comply with legal requirements.
  • To improve and optimize the user experience on our website.

Your rights and choices

As a user of "Zip & Zoom Rentals", you have the following rights regarding your personal data:

1. Right to information

You have the right to know how your data is used and processed.

2. Right to access

You can request access to your personal data at any time.

3. Right to rectification

You have the right to update or correct any inaccurate data.

4. Right to erasure

You may request the deletion of your personal data when it’s no longer needed, subject to certain legal conditions.

5. Right to withdraw consent

You may withdraw your consent for data processing at any time, without affecting the lawfulness of processing based on consent before its withdrawal.

6. Right to file a complaint

If you believe your data rights are violated, you can lodge a complaint with the appropriate data protection authority.

7. Right to data portability

You can request the transfer of your data to another service or provider in a structured, commonly used, and machine-readable format.

8. Right to object to direct marketing

You have the right to object to your data being used for direct marketing purposes, including profiling related to marketing.

9. Right to restriction of processing

You may request that we limit how your personal data is processed under specific circumstances, such as contesting the accuracy of data or processing being unlawful.

Retention period

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, or for historical and statistical analysis. After the retention period, your data will be deleted or anonymized.

Data processor

The data controller is "Zip & Zoom Rentals", who is responsible for ensuring your data is handled properly and securely.

Changes to our privacy policy

This policy may be updated periodically to reflect changes in our practices or legal requirements. The most current version will be available on our website with the date of the last update noted.

Contact us

If you have any questions or concerns about your data, or if you wish to exercise your rights, you can contact us at info@zipzoomrentals.com.

Website security

All traffic between our website and your browser is encrypted using HTTPS with SSL, ensuring that your data is transmitted securely.

Why we collect personal data

We collect personal data to monitor website traffic (via Google Analytics), respond to customer inquiries, facilitate rental transactions, and improve the user experience. None of the data collected reveals your personal identity directly.

Google Analytics

We use Google Analytics to track website activity, including geographic location, device type, and behavior. This data helps us improve the website but does not personally identify you.

Contact forms and email

When you contact us via forms or email, the information is securely transmitted and stored for communication purposes only.

Rental agreements

If you rent a vehicle from us, we collect data such as your name, email, phone number, and driver’s license information. This data is essential for fulfilling our services.